Last updated: October 15, 2026
When a clinic creates its account itself on our website or in our app, we collect the clinic name, the owner's full name, email address, mobile phone number and a password (stored only as a one-way hash), and we send a link to confirm the email address. We collect clinic account information such as name, email address, phone number, role and subscription status. The clinic and its authorised users may enter patient records, treatment plans, invoices and appointment details. The clinic controls that patient information; Devign processes it to provide the software and does not provide dental care.
We may also collect device information (device type, operating system version), usage data (features accessed, time spent), and log data (IP address, access times) when you use our mobile application or web platform.
We use information to operate and secure the practice-management software, support clinic users, process the clinic's Devign subscription, enable clinic-configured appointments and reminders, diagnose errors, prevent abuse and comply with legal obligations. Devign does not use patient records for advertising.
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encrypted data transmission (SSL/TLS), secure authentication with rate limiting, role-based access controls, JWT token-based session management, and regular security audits.
We do not sell, trade, or otherwise transfer your personal information to third parties for marketing purposes. We may share information with the following trusted service providers, subject to confidentiality agreements:
These services have their own privacy policies governing their use of your data.
We retain your personal data for as long as your account is active or as needed to provide services. Patient health records are retained in accordance with applicable medical record retention laws. When you request account deletion, we will delete or anonymize your personal data within 30 days, except where retention is required by law.
A clinic that created its account itself and whose free trial ends without a paid plan keeps its data for 90 days after the trial ended. We may then delete that clinic's data permanently, after notice to the clinic's email address.
You have the right to:
To exercise any of these rights, contact us at info@devignlb.com.
You can delete your account yourself at any time on the Delete account page of this website or with the "Delete account" option in the mobile application, after confirming your password. Before deleting, the clinic owner (or an Admin) can download all of the clinic's data as a zip of CSV files with the "Export my clinic's data" button in Settings or on the Delete account page. You can also email info@devignlb.com.
Our service is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.
Our platform uses essential cookies and local storage for authentication and user preferences (such as language selection and sidebar customization). The mobile application uses secure device storage for authentication tokens. We do not use advertising cookies.
We count visits with Umami, which is cookieless and stores nothing on your device. On our public marketing pages only (the home page in English, Arabic and French, the blog, the dental software page, and the privacy and terms pages), if you tap Accept on the cookie banner we also load Microsoft Clarity, which sets cookies on your device and records anonymised heatmaps and screen replays (clicks, scrolling and page navigation) so we can improve those pages. Clarity is never loaded inside the application, so no patient record, appointment or booking page is recorded. If you tap Decline or ignore the banner, Clarity is not loaded. If your browser sends a Global Privacy Control or Do Not Track signal, we do not show the banner and do not load Clarity unless you have already accepted. To withdraw consent, clear site data for dentistry.devignlb.com; the banner will then ask again. Microsoft processes this data for us under its own terms.
The primary application and database are hosted in France. Devign is registered in the United States and operates remotely from Lebanon, and support or service providers may process limited information in other countries. Where required, the clinic and Devign must use an appropriate transfer mechanism and safeguards.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the service after changes constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at:
Devign LLC
Registered and mailing address: 5830 E 2nd St, Ste 7000 #23016, Casper, WY 82609, United States
Remote team operating from Lebanon
Email: info@devignlb.com
Phone: +1 (307) 218-9637
Website: devignlb.com
See also: Terms of Service · Refund and Cancellation Policy